This Privacy Notice explains how CriticalHop Inc, doing business as HyperC (“HyperC,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information in connection with hyperc.com, computablemarkets.com, the P34 Membership, P34 models and APIs, managed Agent workspaces and virtual machines, community features, support, events, communications, and related services collectively referred to as the Services.
HyperC may collect the following categories of personal information:
We use this information to provide and secure the Services, administer accounts and subscriptions, operate Agent VMs, process payments, support members, score commercial opportunities, monitor workflows, improve P34 and related tools, communicate with members, maintain the community, prevent fraud and abuse, comply with law, and conduct research and product development.
HyperC does not sell personal information for monetary consideration. HyperC may disclose limited identifiers, device information, Internet activity, commercial interactions, and related inferences to analytics or advertising partners in a way that may constitute “sharing” or a “sale” under California law. California residents may opt out through Your Privacy Choices or a legally recognized opt-out preference signal such as Global Privacy Control.
We retain personal information only for as long as reasonably necessary and proportionate for the disclosed purposes. Draft retention periods appear in Section 12 and must be confirmed before this Notice is published.
This Notice applies when HyperC determines why and how personal information is processed, including for:
A member may use the Agent VM, crawlers, connected services, and P34 tools to collect or process personal information for the member’s own business purposes.
In that situation, the member generally determines the purpose and means of processing, and HyperC generally acts as a service provider or processor on the member’s behalf under the Membership Terms and any applicable Data Processing Addendum.
The member is responsible for:
Where an organization provides access to its personnel or users, that organization may control the account and associated data. HyperC may provide organizational administrators with information about account status, usage, security events, and support activity.
This Notice does not cover HyperC employees, job applicants, or independent contractors. Those individuals should receive a separate workforce or applicant privacy notice.
This Notice also does not replace the privacy notices of third-party websites, marketplaces, data providers, AI model providers, VPN or proxy providers, payment processors, or connected services.
Personal information means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.
Personal information does not include information excluded from applicable law, such as certain lawfully public, aggregated, or deidentified information.
Sensitive personal information may include:
A Workspace or Agent VM is the persistent virtual-machine environment and related tools provided to an eligible P34 member.
Contributed Market Data means qualifying non-personal market, operational, or transaction data contributed to the platform under the Membership Terms.
Personal information and credentials are not treated as co-owned merely because they are processed through the Services.
We may collect:
Payment processors generally collect full payment-card information directly. HyperC may receive transaction status, payment-provider identifiers, billing information, expiration information, and the last four digits of the payment method.
We may automatically collect:
The managed Workspace may generate information including:
Depending on the configuration and the need to support, secure, investigate, or maintain the Services, HyperC systems and personnel may review Workspace content.
We may collect:
We may receive information from:
We may use personal information to:
We may use personal information for another purpose that is compatible with the context in which it was collected, or with consent where required.
We seek to limit collection, use, disclosure, and retention to what is reasonably necessary and proportionate for the disclosed purpose.
Eligible members may receive a persistent VM with:
The Workspace is managed infrastructure and should not be treated as a private personal computer.
HyperC systems, Operations Agents, and authorized personnel may access and monitor the Workspace to:
Monitoring may include metadata, logs, files, processes, prompts, outputs, scripts, browser sessions, network destinations, and stored data where reasonably necessary for an authorized purpose.
HyperC does not promise that Workspace content will remain unread by HyperC systems or authorized personnel.
Members are responsible for providing any required notice and obtaining any required consent from employees, contractors, customers, or other individuals whose information is processed through a Workspace.
Members should use approved secret-storage tools and should not place sensitive or regulated personal information in a Workspace unless HyperC has approved the use and appropriate safeguards and agreements are in place.
The Services are designed to learn from market, operational, and transaction data.
Subject to the Membership Terms, HyperC may combine qualifying Contributed Market Data across members to improve:
HyperC does not claim co-ownership of personal information merely because it is submitted to or collected through the platform.
If contributed data contains personal information, HyperC will process that information under:
HyperC may use personal information for its own model-improvement purposes only where permitted by law and contract. This may include using information after aggregation, deidentification, or pseudonymization, or after obtaining separate authorization.
HyperC may retain and use aggregated or deidentified information for research, security, analytics, benchmarking, and product development.
HyperC maintains measures intended to prevent deidentified information from being used to reidentify an individual, except where legally permitted for testing deidentification effectiveness or required by law.
We may disclose personal information to:
These may include providers of:
These may include:
An enterprise administrator may receive information relating to accounts, usage, security, billing, and support for users associated with that enterprise.
Information you intentionally post in a community or shared collaboration area may be visible to other members or the public.
HyperC intends not to disclose member identity or confidential information as part of shared market information unless the member authorizes identification or disclosure is otherwise permitted.
We may disclose limited information to partners that measure campaigns, analyze website activity, or provide advertising, subject to applicable privacy choices.
We may disclose information to:
Appropriate confidentiality restrictions will be used where reasonably applicable.
We may disclose information to courts, regulators, law enforcement, or other parties when we believe disclosure is required or appropriate to:
Information may be disclosed or transferred as part of a merger, financing, acquisition, bankruptcy, reorganization, or sale of all or part of HyperC’s business or assets.
We may disclose information to another party when you direct us to do so or provide consent.
HyperC does not sell personal information for monetary consideration.
HyperC may use analytics, campaign-measurement, and advertising technologies that disclose:
California law may treat some of these disclosures as a “sale” or “sharing” for cross-context behavioral advertising even where no money is exchanged.
California residents may opt out through:
HyperC does not require account creation to process an opt-out request and will not require identity verification beyond information reasonably necessary to identify the relevant browser, device, account, or record.
HyperC does not knowingly sell or share personal information of individuals under 16 years old.
HyperC does not intentionally request sensitive personal information for ordinary membership use.
Where sensitive personal information is processed, HyperC generally uses it only as reasonably necessary to:
HyperC does not sell or share sensitive personal information and does not use or disclose it to infer characteristics about an individual, except with separate notice, legally required consent, and any required right to limit.
If our practices change, we will provide an appropriate Limit the Use of My Sensitive Personal Information or combined privacy-choice mechanism.
We and our providers may use cookies, pixels, local storage, software development kits, and similar technologies for:
You may manage nonessential technologies through the Privacy Choices page and applicable browser settings.
Blocking cookies may affect functionality.
HyperC does not respond to legacy “Do Not Track” signals because there is no consistent industry standard for those signals. HyperC honors legally recognized opt-out preference signals, including Global Privacy Control, where required.
Third parties may collect information about online activity over time and across websites or online services through technologies used on our website. Their independent practices are governed by their own privacy notices.
HyperC uses automated systems, including P34 and HyperC Operations Agents, to:
These systems may generate inferences and recommendations using incomplete or probabilistic information.
The standard P34 Membership is not intended to make decisions producing legal or similarly significant effects about a person in:
Any separately approved deployment involving such decisions requires additional contracts, notices, controls, and legal review.
Where applicable law provides rights concerning automated decision-making, HyperC will provide required information and choices for the specific deployment.
HyperC retains personal information only for as long as reasonably necessary and proportionate for the purposes described in this Notice.
Draft retention targets include:
When membership is canceled, HyperC may disable and reclaim:
Cancellation does not automatically delete information HyperC is required or permitted to retain under the Membership Terms, this Notice, or applicable law.
Eligible personal information remains subject to applicable deletion rights.
HyperC uses administrative, technical, and organizational safeguards designed to protect personal information.
These safeguards may include:
Because P34 is an early-alpha service and no information system is completely secure, HyperC cannot guarantee absolute security or uninterrupted availability.
Members are responsible for:
Security concerns should be reported to support@hyperc.com.
You may:
HyperC may continue to send transactional, billing, account, security, and service communications after a promotional unsubscribe.
To the extent the California Consumer Privacy Act, as amended, applies to our processing, California residents may have the following rights, subject to legal exceptions.
You may request:
You may request deletion of eligible personal information, subject to exceptions including:
You may request correction of inaccurate personal information.
You may direct HyperC not to sell or share personal information for cross-context behavioral advertising.
If HyperC uses sensitive personal information beyond legally permitted purposes, you may have the right to limit that use or disclosure.
HyperC will not unlawfully discriminate against you for exercising privacy rights.
You may designate an authorized agent to submit a request. HyperC may request signed permission or other legally permitted evidence of authority.
Submit a request through:
Describe the right you wish to exercise and provide information reasonably necessary to identify the relevant records.
HyperC will use proportionate verification measures and will not request more information than reasonably necessary.
HyperC may deny or limit a request where permitted by law and will explain the basis for the decision.
Opt-out requests do not require verification beyond what is reasonably necessary to identify the browser, device, account, or record.
HyperC will respond within the period required by applicable law.
Founding pricing, compute access, service features, and membership benefits are based on membership status and product participation.
They are not offered as payment for personal information.
HyperC currently does not offer a CCPA financial incentive or price or service difference in exchange for the collection, sale, sharing, or retention of personal information.
This statement must be reviewed before HyperC launches a referral, loyalty, data-contribution, or rewards benefit tied to personal information.
California Civil Code section 1798.83 may permit certain California customers to request information about disclosures of personal information to third parties for their own direct-marketing purposes.
HyperC does not disclose personal information to third parties for their own direct marketing without providing legally required choice.
Requests may be sent to support@hyperc.com with the subject line:
Shine the Light Request
The Services are intended for adults and business users at least 18 years old.
HyperC does not knowingly collect personal information from children under 13 or knowingly sell or share personal information of individuals under 16.
If you believe a child provided personal information, contact HyperC so we can investigate and take appropriate action.
HyperC is based in the United States.
HyperC and its providers may process personal information in the United States and other jurisdictions where privacy laws may differ from those in your location.
Where legally required, HyperC uses appropriate contractual and transfer safeguards.
Members should not use the Services for personal information subject to non-U.S. transfer restrictions without a signed Data Processing Addendum and any required transfer mechanism.
The Services may integrate with:
When you direct HyperC to transmit information to a third party or use a third-party account, that third party may process information under its own terms and privacy notice.
HyperC is not responsible for independent third-party privacy practices.
HyperC may update this Notice to reflect changes in:
HyperC will post the updated Notice with a revised “Last updated” date and will provide additional notice of material changes where required.
HyperC intends to review this Notice at least annually.
Where required by law, HyperC will obtain consent before using personal information for a materially different purpose.
Legal entity: CriticalHop Inc, doing business as HyperC Postal address: 1204 Manchester dr., Santa Clara CA 95050 Privacy email: support@hyperc.com Privacy request form: hyperc.com/privacy-request Security reports: support@hyperc.com
If you need this Notice in an alternative format or have difficulty using a privacy-choice mechanism, contact HyperC through one of the methods above.
Before publication, HyperC must reconcile this section against its actual data map, vendors, cookies, advertising configuration, and preceding 12 months of activity.
Examples include name, email address, telephone number, account identifiers, IP address, and device identifiers.
These may be disclosed to cloud, security, support, communications, payment, analytics, and enterprise-administration providers.
Identifiers may be shared with analytics or advertising partners if those technologies are enabled. HyperC does not sell identifiers for monetary consideration.
Examples include contact, billing, account, and payment-related information.
These may be disclosed to payment, accounting, cloud, support, and professional-service providers.
These records are generally not sold. They may be shared only to the extent included in an advertising or analytics configuration.
Examples include membership, orders, transactions, market interests, and product interactions.
These may be disclosed to cloud, payment, analytics, support, and enterprise-administration providers.
Commercial information may be shared with analytics or advertising partners.
Examples include browsing, clicks, referral source, application activity, VM activity, API activity, and security logs.
These may be disclosed to cloud, analytics, security, communications, network, and infrastructure providers.
This information may be shared with analytics or advertising partners.
HyperC may collect approximate location from IP address. Precise location is collected only where enabled and approved.
Approximate location may be disclosed for security, fraud prevention, analytics, or advertising.
HyperC does not sell or share precise geolocation.
Examples include support recordings, messages, and community content.
These may be disclosed to support, communications, community, and professional-service providers.
HyperC does not sell or share this category for targeted advertising.
Examples include company, job role, business profile, and enterprise relationship.
These may be disclosed to cloud, customer relationship management, support, communications, and enterprise-administration providers.
Professional information may be shared for business-to-business advertising or measurement if enabled.
Examples include preferences, usage patterns, security risk, and model or service diagnostics.
These may be disclosed to cloud, analytics, security, and product providers.
Inferences may be shared for advertising or measurement if enabled.
Examples may include credentials, financial-access information, message contents, and precise location where approved.
These may be disclosed only as necessary to payment, security, cloud, connected-service, and support providers.
HyperC does not sell or share sensitive personal information and does not use it to infer characteristics.
Drafting status: This document is a counsel-review draft. HyperC must confirm its legal entity, data inventory, vendors, cookies, advertising practices, retention periods, request process, monitoring practices, model-improvement uses, and regulatory status before publication.